Our Staff
We have many Care Workers who are able to speak a number of different languages in addition to English. Many of these also come from many different cultures and backgrounds. Consequently, please inform us if your first / preferred language is not English, so that we can attempt (where possible) to arrange a Care Worker for you, that is able to communicate with you more efficiently and effectively (in your own language).
Our approach is centred on the needs and expectations of each of our clients and their relatives through communicating and involving them every step of the way. We believe in encouraging our clients active as; physically, mentally and socially. We do this through involving them in daily tasks, stimulating the mind for example by reminiscing or rediscovering an interest in a hobby. We accompany clients on trips out, a walk in the park or to the supermarket, keeping them connected to the outside world.
Our services are for 24 hours a day 365 days a year. Whether that be in your home or through our supportive office team, We are here to help you.
We aim to provide support services using taxi or community bus services to accompany clients to GPs, day hospital appointments or support to access other activities of interests according to choice and ability. We would provide one-on one hospital bedside support services to any one while on admission in hospital.
We strive to ensure that you get the best possible care, our staff are all DBS checked, and undertake quality assurance visits and quality control checks.