215 St Helier Avenue, Morden,
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Training
At Raza home care we understand that the more competent a carer is, the more likely they are to be able to provide the level of care we expect. We also feel that training our staff as thoroughly as possible is crucial to our success.
- Health & Safety in the Care Home
- Risk Assessment Health & Safety
- Moving & Handling Theory
- Moving & Handling Assessments
- Moving & Handling Practical
- Fire Safety 1: Hazards & Prevention
- Fire Safety 2: Drills & Evacuation
- Emergency First Aid in the Care Home
- Effective Hand Hygiene (including Infection Control Induction Exercises)
- Medication in the Care Home
- Security covered in Health & Safety in the Care Home
When we employ a new carer they undergo a comprehensive training schedule where they are educated in all mandatory aspects such as manual moving and handling, first aid, food hygiene, challenging behaviour and health and safety. We also provide training based on the recommendations from the Care Quality Commision (CQC).
Our Homecare Managers monitor and review all carers regularly to check performance and ensure that communication channels are maintained throughout the company.
Our approach is centred on the needs and expectations of each of our clients and their relatives through communicating and involving them every step of the way. We believe in encouraging our clients active as; physically, mentally and socially. We do this through involving them in daily tasks, stimulating the mind for example by reminiscing or rediscovering an interest in a hobby. We accompany clients on trips out, a walk in the park or to the supermarket, keeping them connected to the outside world.
Our services are for 24 hours a day 365 days a year. Whether that be in your home or through our supportive office team, We are here to help you.
We aim to provide support services using taxi or community bus services to accompany clients to GPs, day hospital appointments or support to access other activities of interests according to choice and ability. We would provide one-on one hospital bedside support services to any one while on admission in hospital.
We strive to ensure that you get the best possible care, our staff are all DBS checked, and undertake quality assurance visits and quality control checks.
